First of all, thank you for your order!
We offer a 1 year warranty on all items purchased through our website. The warranty covers manufacturers’ defects, not general wear and tear.
Returning an item to Travel Bottles for Less for an exchange or store credit is simple! Just follow the instructions below.
1. Contact our Customer Service department to obtain a Return Authorization (RA) number Monday-Friday 9am-6pm (PST) 925.705.0372. Don’t want to call? Send us an email at: firstname.lastname@example.org
2. Fill out this Return Exchange form.
3. Pack your item for return or exchange along with the original packing slip and the Return/Exchange form. Make sure to include the Return Authorization (RA) Number on the outside of the package.
4. Once we receive your package, please allow 5 to 10 business days to process your exchange or store credit.
5. For your protection, we suggest using UPS, FedEx or insured Parcel Post, as we cannot claim responsibility until the package is back in our hands.
6. Almost done! Send the package to: Travel Bottles for Less Attn: Returns Department 1459 Wharton Way #C Concord CA 94521 We will handle the rest! Please don’t hesitate to call us at 925.705.0372. or email email@example.com with any questions!